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ICON, A HONG KONG TOURISM SUCCESS STORY

March 2018

by SCMP

Hotel ICON, currently ranked third among Hong Kong hotels on TripAdvisor touted as Hong Kong Tourism Success. South China Morning Post reports on ICON as a test bed for hospitality innovation, a highly respected teaching facility, and among the best places to stay in Hong Kong.

ICON, A HONG KONG TOURISM SUCCESS STORY

Special thanks to Mr. Stuart Heaver, who published this article in the South China Morning Post online edition as well as print edition 15th March, 2018: "What guests really want".

Hotel Icon launches ‘Club and Suite’ online auction upgrades

February 2018

By e Hotelier

Wholly owned by the Hong Kong Polytechnic University, Hotel ICON is the first hotel in the city to experiment with the idea of contextualised open pricing. It is also the first independent hotel in Hong Kong to partner with German-based travel start-up UPSELL GURU to offer the online bidding to guests. By inviting ‘book direct’ guests to bid online for room upgrades prior to their arrivals, it’s truly enhancing the guest’s experience.

Hotel Icon launches ‘Club and Suite’ online auction upgrades

To read the full article, please visit:

https://ehotelier.com/global/2018/02/05/hotel-icon-launches-club-suite-online-auction-upgrades/

Enjoy a staycation in a luxury and boutique hotel – Hotel ICON

February 2018

By Honeycombers

Between the swimming pool that looks out over the city and the Angsana Spa (run by Banyan tree), Hotel ICON has it going on when it comes to taking a staycation in Hong Kong. The green elements that the hotel incorporates into its every day (including the free electric shuttle to the MTR), dining on classic Cantonese at Above & Beyond and chilling out in the spacious rooms are the perfect way to enjoy a restful vacation.

Enjoy a staycation in a luxury and boutique hotel – Hotel ICON

To read the full article, please visit:

https://thehoneycombers.com/hong-kong/staycation-in-hong-kong-hotels-boutique-luxury/

Interview with our General Manager about the trends of loyalty programmes in hospitality and catering

Nov 2017

by Asia Hotel & Catering Times

In the area of management, restaurants and hotels agree that improving customer loyalty has been a top priority in 2017. Hotel ICON bespoke rewards and pricing for ‘book direct’. It’s integrated with revenue-management technology, enabling GRO and Revenue & Marketing teams to strategise and target travelers with personalised messaging and personalised experience.

Interview with our General Manager about the trends of loyalty programmes in hospitality and catering

Hotel ICON has been selected as one of the coolest hotel lobbies in the world

Nov 2017

by MSN.com

At Hotel ICON, French botanist and artist Patrick Blanc was brought in to design Asia’s largest indoor vertical garden, which hangs from one of the lobby’s walls and covers 2,475 square feet. The “living garden” encompasses almost an entire three-story wall and brings a touch of the natural world to the urban city.

Hotel ICON has been selected as one of the coolest hotel lobbies in the world

Hotelier of the Month : Richard Hatter

Oct 2017

by HotelIntel.co

Richard Hatter has over 30 years’ experience in the world of hospitality from United Kingdom, the British Virgin Islands, Bahrain, Dubai, Indonesia, PRC – China, Singapore and now in Hong Kong. Not only he is the General Manager of Hotel ICON, Richard Hatter is also an Adjunct Associate Professor at Hong Kong Polytechnic University where he lectures, and consults on ICON’s innovation strategies at numerous leading trade events and conferences.

Hotelier of the Month : Richard Hatter