JOB OPENINGS
Hotel ICON is committed to creating an inclusive work environment with a diverse workforce. We welcome applications from all qualified candidates. All suitable qualified individuals will be considered for employment without discrimination of race, gender, sexual preference, pregnancy (Parental status), marital status, political belief, trade union membership (activity), religion, age, national origin or impairment.
The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).
Job Reference #: JOBSM-REVM
Revenue Manager
- Work jointly with General Manager and Director of Sales, Marketing and Revenue Management team to analyze findings of daily metrics to implement a results-driven action plan
- Responsible and takes full control of the Reservations Department in terms of operation procedures
- Maximize hotel revenue by managing reservations while coordinating with other departments in order to attain the best possible occupancy and rate.
- Managing accounts and maintain good relationships with key partners to ensure online revenue targets are met
- Set up various online marketing campaigns on different OTAs
- Monitor the performance in various online channels
- Update hotel information, images and policies etc. shown on all electronic channels and make sure all channels are up-to-dat
Qualification & Experience
- Bachelor Degree in Hotel or Hospitality Management and/or E-commerce specialization preferred
- Extensive hotel experience with minimum 2 years of on-property hotel revenue management and e-commerce discipline
- Proficiency in web-related software, familiar with Property Management System, OPERA, Delphi, Synxis, and IDEAS G3 and/or SiteMinder will be an advantage
- Excellent communication, interpersonal & presentation skill
- Willingness to teach revenue management and travel to conferences for continuing education programs
- Comprehensive understanding of demand evaluation and effective pricing
- Ability to evaluate and execute a results-driven action plan
- Experience managing innovation projects independently and presenting conclusions to fellow team members
- Detail minded, forward thinking and innovative
- Fluent spoken English, Cantonese and preferably Putonghua with good writing skills
Job Reference #: JOBFAAO-C
Accounting Officer – Costing
- F.5 standard or above
- At least 3 years hands-on experience in receiving, store & costing at hospitality industry
- Good command in spoken and written English and Chinese
- Self-motivated, well-organized and conscientious
- Able to cope with changing and challenging situations, good at prioritizing
- Excellent communication, interpersonal and good problem solving skills
- Proficient in MS Office and Inventory system
Job Reference #: JOBRMNM
Night Manager/ Assistant Night Manager
- A minimum 7 years of relevant experience in the Front Office in an upscale deluxe hotel level, preferably with pre and post opening experience.
- Certificate in Hotel Management or equivalent disciplines
- Knowledge of OPERA system and others computer software
- Excellent presentation skill
- Fluent in oral and written English. Good command in Cantonese, Putonghua and any other language would be an asset
- Candidate with less experience will be considered as Assistant Night Manager
Job Reference #: JOBGRCLO
Club Lounge Officer
- At least 1 year of experience in Club Lounge operation in an upscale, deluxe hotel is preferred but not essential
- Certificate in hotel management or related disciplines preferred
- Excellent presentation, counseling and presentation skills.
- Excellent command in English, Cantonese, Putonghua and any other language would be an asset
Job Reference #: JOBRMSECSS
Security Supervisor
- Form 5 or above
- Ability to speak English, Mandarin & write fluent English & Chinese
- Minimum 3 years of experience in disciplinary force or Hotel security industry in which 1 year at supervisory level
- Must be/qualified to be a Security Personnel Permit holder
- Qualified First Aider
- Qualified Fire Ambassador
Job Reference #: JOBHCHCC
Human Capital Assistant (3-month Contract)
- At least 1 year of experience as an administrative assistant or secretary in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
- University graduate in related discipline.
- Excellent office administration skills.
- Fluent spoken English, Cantonese and preferably Putonghua.
Job Reference #: JOBRM-SO
Security Officer (3-Year Contract)
- Ability to speak & write fluent English & Chinese
- Preferable with 1 year experience in disciplinary force, security industry or hospitality industry
- Must be/qualified to be a Security Personnel Permit holder
- First Aider
- Fire Ambassador
Job Reference #: JOBRMCONAC
Assistant Concierge
- Certificate in examination of education or related discipline
- Good communication skill and conversational in English
- Knowledge of Opera system is preferred but not essential
Job Reference #: JOBSMMCE
Marketing Communications Executive
- At least 1 years of experience in Marketing Communications Department / PR Department in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
- Tertiary education required.
- Excellent presentation, knowledge of production methods and logistics in graphic arts, printing, film, radio, television and new media channels.
- Fluent spoken English, Cantonese and Putonghua.
- Good written English, Traditional and Simplified Chinese.
Job Reference #: JOBRM-GRO/GRA
Guest Relations & Club Floor Officer/Agent
- Experience in hotel Front Desk, Guest Relations or Club Floor operation in an upscale, deluxe hotel is preferred but not essential
- Certificate in hotel management or related disciplines preferred
- Excellent command in English, Cantonese, Putonghua and any other language would be an asset
- Less experience will be considered as Guest Relations & Club Floor Agent
Job Reference #: JOBRM-CSCO/A
Call Services Centre Officer/Agent
- Certificate in hospitality / hotel study or related discipline
- Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
- Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
- Less experience will be considered as Call Services Centre Agent
Job Reference #: JOBFBGREENTL
Team Leader (GREEN)
- At least 4 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
- Higher Diploma in related discipline.
- Excellent presentation, counseling and presentation skills.
- Fluent spoken English, Cantonese and preferably Putonghua.
Job Reference #: JOBFB-GRNW & JOBFB-ABW & JOBFB-TMW
Senior Waiter & Waitress / Waiter & Waitress (Above & Beyond / The Market/ GREEN)
- At least 1 year of experience in food and beverage operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
- Higher Diploma in related discipline
- Excellent presentation, counseling and presentation skills
- Fluent spoken English, Cantonese and preferably Putonghua
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Job Reference #: JOBSM-ADOS/SSM
Senior Sales Manager/ Sales Manager
- Bachelor’s degree in Sales, Marketing or related field
- 4 years of relevant experience or similar managerial role preferably in luxury brand chain hotel or independent hotel
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Problem solving, reasoning, motivating, organizational and training abilities
- Proficient in the use of Microsoft Office
- Fluent spoken English, Cantonese and preferably Putonghua with good writing skills
- Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes
- Exceptional strategic thinker and analytical skills; ability to address cross-functional and cross-organizational issues independently
- Highly organized with the ability to manage multiple projects while meeting deadlines
- Proven ability to work in a fast-paced, dynamic and deadline-oriented environment
- Positive “can do" attitude, passionate and able to show commitment and to inspire others
- Team player and builder – leads by example
- Candidate with less experience will be considered as Sales Manager
Job Reference #: JOBSM-ADOE
Assistant Director of Events
- Bachelor’s degree in Sales, Marketing or related field.
- 4 years of relevant experience or an equivalent combination of education and work-related experience.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving and organizational abilities.
- Proficient in the use of Microsoft Office
- Fluent spoken English, Cantonese and preferably Putonghua with good writing skills
Job Reference #: JOBFBABCLBAR
Bartender (Club Lounge)
- At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
- Higher Diploma in related discipline.
- Excellent presentation, counseling and presentation skills.
- Fluent spoken English, Cantonese and preferably Putonghua.
Job Reference #: JOBLDP-F&B
Leadership Development Program (F&B)
- At least 2- 3 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
- Higher Diploma or Bachelor in Hotel Management or related discipline preferred.
- Fluent spoken English, Cantonese and preferably Putonghua with good writing skills.
- Excellent presentation skill, communication skills and leadership skill.
Job Reference #: JOB RMVD
Valet Driver
- Good communication skill and conversational in Cantonese, Mandarin and Basic English.
- More experience in driving skill and different kinds of car operation.
- Valid local driving license with good driving skills and experience.
- Familiar with all traffic rules and regulations.
- Must display an outgoing / friendly personality
- Ability to build rapport with all customers – both external and internal.
- Ability to maintain confidentially and utilize discretion.
Job Reference #: JOBFB-WKCI
Commis I (Western Kitchen - Cold Kitchen / Sushi)
- At least 1-3 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
- Fluent spoken Cantonese and preferably English
Job Reference #: JOBFB-HWAB
Head Waiter / Head Waitress (GREEN)
- At least 3 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level.
- Higher Diploma in related discipline.
- Working knowledge of PC software programs (MS Word, Excel, Power Point etc.).
- Excellent presentation, counseling and presentation skills.
- Fluent spoken English, Cantonese and preferably Putonghua.
Job Reference #: JOBFB-COMIICAN
Commis II (Canteen)
- At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
- Excellent presentation, counseling and presentation skills.
- Fluent spoken Cantonese and preferably English.
Job Reference #: JOBFB-STWS
Stewarding Supervisor - Overnight
- At least 3 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
- Fluent spoken Cantonese
Job Reference #: JOBFB-HCA
Health Club Attendant
- At least 2 years of experience in Health Club Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
- Holder of Pool Lifeguard Award and fist-aider certificates
Job Reference #: JOBFB-WKCI
Commis I (Western Kitchen –Pizza)
- At least 1-3 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
- Fluent spoken Cantonese and preferably English
Job Reference #: JOBRM-BA
Bell Attendant
- Neat and well-groomed appearance with positive attitude
- Abilities to interact and displays initiative
- Good communication and can work under pressure.
Job Reference #: JOBGRCLS/AS
Club Lounge Supervisor / Assistant Club Lounge Supervisor
- At least 3 year of experience in Club Lounge operation in an upscale, deluxe hotel is preferred but not essential
- Certificate in hotel management or related disciplines preferred
- Excellent presentation, counseling and presentation skills.
- Excellent command in English, Cantonese, Putonghua and any other language would be an asset
- Candidate with less experience will be considered as Assistant Club Lounge Supervisor
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