Hotel ICON is committed to creating an inclusive work environment with a diverse workforce. We welcome applications from all qualified candidates. All suitable qualified individuals will be considered for employment without discrimination of race, gender, sexual preference, pregnancy (Parental status), marital status, political belief, trade union membership (activity), religion, age, national origin or impairment.
The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).
JOB OPENINGS
Job Reference #: JOBDOSM
Director of Sales & Marketing
Reporting directly to the General Manager, the Director of Sales & Marketing will lead a professional sales & marketing team with the following key responsibilities:
- Leading teams of rooms sales, catering sales, and PR & digital marketing in developing marketing activities, annual marketing plan, marketing budgets, yield and profit implement plans and overseeing the implementation of all the strategic marketing and tactical sales activities
- Using his/her knowledge of market trends and target customer information to maximize hotel revenue
- Creating strategic business plan to achieve revenue targets
- Managing daily sales & marketing activities
- Provide exceptional Hotel ICON customer service
- Coaching and developing colleagues and students
In light of the job specifications, the ideal candidate should possess the following attributes and characteristics:
Qualification & Experience
- At least 12 years of experience in marketing and sales discipline and 4 years of which is in management position
- Preferably with a good mix of upscale independent and chained hotels experience
- Pre-opening and start-up experience a plus
- Solid and proven track record
- University graduate in related discipline
- Excellent presentation, counseling and negotiation skills
- Extensive and quality local market experience
- Fluent spoken English
Personal Qualities Required
- A team player who focuses on organizational success and have an "entrepreneurial" approach to business development
- Results driven and creative
- Abilities to set up and develop new teams, lead and institute creative improvements that allow more efficient management and work flow
- Able to identify and understand issues, problems, and opportunities; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required
- Passion for mentoring students, colleagues & subordinates
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Job Reference #: JOBDOLD
Director of Learning & Development
The Director of Learning & Development is responsible on creating and developing customized training programs for the Hotel while ensuring all training functions and activities are aligned to the training objectives and hotel strategic direction. He/she is also responsible for assuming the administrative duties of the SHTM-Hotel ICON education programs and ensures all concerned activities are aligned to the school & hotel objectives and strategic direction. This position is also required to conduct certain assigned courses.
In light of the job specifications, the ideal candidate should possess the following attributes and characteristics:
Qualification & Experience
- Graduate holder of a Bachelor’s Degree in HR Management or preferably a Master’s degree in similar professional spectrum.
- At least 2 years’ experience in supervisory position in an operation department.
- At least 8 years’ training, learning & development in a hotel establishment with service standard pitched at deluxe hotel level.
- Knowledge and ability of how to develop and to design training programs.
- Excellent communication, presentation & coaching skills.
- Able to maintain strong degree of confidentiality.
- Strong computer literacy skills in Micro-soft Office programs.
- Problem solving and action plan formulation.
- Must have the experience and the proven ability working within a multi-cultural environment.
- High capability of coaching and strong passion of developing others.
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