NOVEL CORONAVIRUS (COVID-19) PRECAUTIONARY MEASURES
Last updated: 18 March 2020
Health and wellbeing of guests and staff are the top priority of Hotel ICON. Embracing the unique “We Love to Care'' Philosophy - a service culture with a deep sense of care and commitment for the individuality of guests, extra measures have been implemented at our hotel to ensure the health and safety of all individuals.
Installation of Thermal Scanner at Hotel Entrance
In view of the Coronavirus (COVID-19) outbreak, since 31 January 2020, all staff members and newly arrived guests are requested to measure their body temperature upon check-in via a thermal scanner placed near the entrance. The thermo-vision researcher camera is an accurate and intelligent infrared vision system used worldwide in a variety of industries – enabling the detection of real-time subtle temperature variations. This is an ideal choice for our hotel to ensure accurate non-contact temperature measurements get carried out smoothly and effectively. And the device is set to activate a warning lamp to alert our concierge staff during unmanned period, as an extra precautionary step.
Guest's temperature being checked upon entering the hotel premise
New standards on Hygienic Practices
New hygienic practices have been introduced and some reinforced to protect guests and employees from a possible virus infection, included but not limited to the following.
Thermal Infrared Camera placed next to hotel entrance
Safeguarding Dining Experience at all Three Restaurants
For our Food & Beverage outlets, different measures from food preparation to dining experience have been implemented to ensure food hygiene safety.
As health and wellbeing of everyone at our hotel takes center-stage at Hotel ICON. Our team is well-prepared and is dedicated to uphold the cleanliness of our hotel. Hotel ICON looks forward to welcoming guests to the hotel and vibrant Hong Kong in the near future.
To learn about our operation and service updates, click here.