A Hotel Unlike Any Other
We strongly believe so. We are the spirit of Hong Kong. The city is our home; the people our investors. Hotel ICON is a Kowloon hotel that was founded by the School of Hotel & Tourism Management at Hong Kong PolyU to serve tourism, benefit the community and showcase the best of our great city. This is why we consider ourselves ambassadors of Hong Kong and why we embrace its rich culture. Uniquely among hotels, Hotel ICON was born to develop and innovate within the hospitality industry; it’s a responsibility we accept with energy and pride.
At our hotel in Kowloon, Hong Kong, we celebrate individuality because that is what defines us. We set out to be unique and stand out from the crowd. We created a hotel that embodies the best of Hong Kong - our super-modern, neon city. We ensure that all of our team reflect our philosophy. They are confident, responsive and will deliver exactly what you want with style and energy. Furthermore, whilst our eye is always looking to the future, our senses are deeply rooted in the best traditions of Asian hospitality. We believe in balance - and keeping things simple to make life a little less complicated.
We are all about haute style and architectural cool. The creative buzz of Hong Kong has inspired our every detail from design and art to food. We are, in turn, both sophisticated yet informal, observant but always respectful. We are cultural, spiritual and philosophical and we believe that Hotel ICON is the place where the seasoned traveller can slip into something more comfortable.
A unique teaching and research hotel offering a fully-integrated teaching and learning education approach, this Kowloon hotel has been developed to provide a "real-world" hotel environment.
Hotel ICON trains small groups of elite students to become future hospitality leaders, providing the industry with a platform for excellence and innovation. Start your future in the hospitality industry in the hotel of tomorrow.
“We Love to Care” Training Programme
Hotel ICON Limited established our “We Love to Care” Training Programme to genuinely inspire and develop existing and emerging talents for the hospitality industry, and to create a unique and memorable experience for its international rooms and local food and beverage guests. The programme aims at “bringing brilliant together” by elevating the service quality of the existing 360 associates and interns.
Hotel ICON has created the 3-day “We Love to Care” Training Programme with the purpose of enhancing the skills and knowledge of our interns and colleagues. Launched in 2017, our focus is to drive ‘guest service excellence’ and to help our team enhance their self-awareness and emotional intelligence at work.
By including empathy in our training programmes, we encourage our associates to take into account the experience and perspective of their colleagues, especially when resolving issues, managing conflicts and leading their teams towards greater innovation and higher productivity.
The Food & Wine Academy
The Food and Wine Academy is an initiative between the SHTM and Hotel ICON, created to promote learning through educational and practical workshops.
Whether you are a complete beginner or a professional, the Academy can help you further your knowledge and skills and enhance your interest in worldwide cuisine and wine.
The SHTM and Hotel ICON have jointly developed a series of courses to help food and wine enthusiasts to explore basic to advanced levels of food and wine. Through gradually building a comprehensive portfolio, these hands on workshops will enhance your learning and enjoyment of foods and wines in a practical, applied, modern environment.
With the establishment of Hotel ICON, the School of Hotel and Tourism Management’s leadership role in hospitality research is further enhanced. Research projects with different foci have already been implemented in the hotel. Click HERE for more details.