Waiter / Waitress

Job Responsibilities:

• Ensuring the cleanliness and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by food and beverage sections
• Preparing and serving of food and beverage at assigned Hotel’s outlets and events held within or outside of the Hotel
• Attend to guest complaints, inquires and requests

Job Qualification:

• At least 1-3 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level
• Higher Diploma in related discipline
• Excellent counseling and presentation skills
• Fluent spoken English, Cantonese and preferably Putonghua

Night Manager

Job Responsibilities:

• Represent management and take charge of situations and make necessary decisions in the absence of the management on duty or department heads.
• Provide and ensure efficient and quality front line guest services at all hours.
• Maintain smooth relationships between management and guests, resolve problems arising from guests’ complaints and attend attend inquiries with dispatch and report all guest complaints, compliments, and suggestion to the management.

Job Qualifications:

• A minimum 5 years of relevant experience in the Front Office in an upscale deluxe hotel level
• Certificate in hotel management or related disciplines preferred
• Knowledge of Opera system and others computer software.
• Excellent command in English, Cantonese, Putonghua and any other language would be an asset.

Security Officer

Job Responsibilities:

• Carry out asset protection and loss prevention measures
• Provide personal and general security for guests, visitors and staff in accordance with Laws of Hong Kong, Hotel regulations and designated role
• Undertake patrols and post duties as directed by his superiors and report any faults detected.
• Monitor the operation of all electronic security devices, alarm and surveillance systems.
• Provide, perform and ensure safety measures and procedures are enforced and followed.

Job Requirements:

• Form 5 or above
• Ability to speak & write fluent English & Chinese
• Preferable with 1 year experience in disciplinary force, security industry or hospitality industry
• Holder of Security Personnel Permit