Greet all arriving and departing guests in a courteous manner and check them in and out efficiently according to established procedures. Sell rooms in a manner designed to maximize revenue and occupancy with guest satisfaction. Inform other concerned departments of arrivals, room changes, check-outs and any other special arrangements that need attention

Clean assigned guestrooms according to standards and procedures. Perform general cleaning tasks using standard Hotel cleaning products as assigned and in order to adhere to safety standards. Replace all used amenities in guestrooms.

Ensure the cleanliness and maintenance of outlets, work areas, tableware, utensils and other materials and equipment. Prepare and serve food and beverage at assigned Hotel’s outlets and events held within or outside of the Hotel. Attend to guest complaints, inquires and requests. Observe and monitor staff individual performance, grooming and punctuality.

Produce and prepare Western food products at the assigned Hotel’s outlets. Ensure the cleanliness and maintenance of the Western kitchen, work areas, kitchen utensils and other materials and equipment. Prepare and ensure food provided are consistently maintained as per Hotel standards.

Maintain and coordinate all hands-on technical support, operations, data processing, and maintenance of Hotel’s Information Technology systems. Coordinates and follow up to the service providers for all escalated technical issues. Assist supervisor to establish and/or implement projects, operating procedures and standards.

Take shift duty in operating and maintaining the engineering plant and equipment in the hotel. Carry out maintenance and repair work as required. Carry out other engineering duties as instructed by superiors.