ENGLISH
Call Services Centre Officer
Job Responsibilities
- Provide courteous service and respond promptly to guests’ requests and inquiries.
- Handle all incoming and outgoing telephone calls with courtesy and efficiency.
- Be familiarized with the handling of equipment in the Telephone Room.
Job Qualifications:
- Certificate in hospitality / hotel study or related discipline
- Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
- Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
Interested parties, please contact Human Capital at 3400 1174, or send your resume via WhatsApp: 64794024 / Email: joinus@hotel-icon.com
The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).
