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A Hotel Unlike Any Other


We strongly believe so. We are the spirit of Hong Kong. The city is our home; the people our investors. Hotel ICON is a Kowloon hotel that was founded by the School of Hotel & Tourism Management at Hong Kong PolyU to serve tourism, benefit the community and showcase the best of our great city. This is why we consider ourselves ambassadors of Hong Kong and why we embrace its rich culture. Uniquely among hotels, Hotel ICON was born to develop and innovate within the hospitality industry; it’s a responsibility we accept with energy and pride.

Celebrating Individuality

 
At our hotel in Kowloon, Hong Kong, we celebrate individuality because that is what defines us. We set out to be unique and stand out from the crowd. We created a hotel that embodies the best of Hong Kong - our super-modern, neon city. We ensure that all of our team reflect our philosophy. They are confident, responsive and will deliver exactly what you want with style and energy. Furthermore, whilst our eye is always looking to the future, our senses are deeply rooted in the best traditions of Asian hospitality. We believe in balance - and keeping things simple to make life a little less complicated.
 
We are all about haute style and architectural cool. The creative buzz of Hong Kong has inspired our every detail from design and art to food. We are, in turn, both sophisticated yet informal, observant but always respectful. We are cultural, spiritual and philosophical and we believe that Hotel ICON is the place where the seasoned traveller can slip into something more comfortable.

INTERN PROGRAMME
 
A unique teaching and research hotel offering a fully-integrated teaching and learning education approach, this Kowloon hotel has been developed to provide a "real-world" hotel environment.
 
Hotel ICON trains small groups of elite students to become future hospitality leaders, providing the industry with a platform for excellence and innovation. Start your future in the hospitality industry in the hotel of tomorrow.
 
  
 
 

The Food & Wine Academy

 
The Food and Wine Academy is an initiative between the SHTM and Hotel ICON, created to promote learning through educational and practical workshops.
Whether you are a complete beginner or a professional, the Academy can help you further your knowledge and skills and enhance your interest in worldwide cuisine and wine.
 
The SHTM and Hotel ICON have jointly developed a series of courses to help food and wine enthusiasts to explore basic to advanced levels of food and wine. Through gradually building a comprehensive portfolio, these hands on workshops will enhance your learning and enjoyment of foods and wines in a practical, applied, modern environment.

RESEARCH EXCELLENT
 
With the establishment of Hotel ICON, the School of Hotel and Tourism Management’s leadership role in hospitality research is further enhanced. Research projects with different foci have already been implemented in the hotel. Click HERE for more details.

 

JOB OPENINGS

 
Hotel ICON is committed to creating an inclusive work environment with a diverse workforce. We welcome applications from all qualified candidates. All suitable qualified individuals will be considered for employment without discrimination of race, gender, sexual preference, pregnancy (Parental status), marital status, political belief, trade union membership (activity), religion, age, national origin or impairment.

The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).

Job Reference #: JOBRM-SO
Security Officer (3-Year Contract)
  • Ability to speak & write fluent English & Chinese
  • Preferable with 1 year experience in disciplinary force, security industry or hospitality industry
  • Must be/qualified to be a Security Personnel Permit holder
  • First Aider
  • Fire Ambassador


Job Reference #: JOBFB-SD
Steward (3-Year Contract)
  • At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese
 

Job Reference #: JOBRM-RA
Room Attendant (3-Year Contract)
  • Form 3 or equivalent education is preferable
  • At least 1 year room attendant working experience in hotel or apartment
  • Housekeeping Certificate from Vocational Training Institutes is preferable
  • Able to speak, read and write Cantonese. Basic English is preferable


Job Reference #: JOBRM-GRO/GRA
Guest Relations & Club Floor Officer/Agent
  • Experience in hotel Front Desk, Guest Relations or Club Floor operation in an upscale, deluxe hotel is preferred but not essential
  • Certificate in hotel management or related disciplines preferred
  • Excellent command in English, Cantonese, Putonghua and any other language would be an asset
  • Less experience will be considered as Guest Relations & Club Floor Agent
 

Job Reference #: JOBRM-GSO/GSA
Guest Services Officer/Agent
  • Experience in hotel Front Desk operation in an upscale, deluxe hotel is preferred but not essential
  • Certificate in hotel management or related disciplines preferred
  • Excellent command in English, Cantonese, Putonghua and any other language would be an asset
  • Less experience will be considered as Guest Services Agent


Job Reference #: JOBRM-CSCO/A
Call Services Centre Officer/Agent
  • Certificate in hospitality / hotel study or related discipline
  • Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
  • Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
  • Less experience will be considered as Call Services Centre Agent

 

Job Reference #: JOBENG-DT
Duty Technician
  • To take shift duty in operating and maintaining the engineering plant and equipment in the hotel
  • To carry out maintenance and repair work as required
  • To carry out other engineering duties as instructed by superiors in Engineering Department

Job Reference #: JOBFB-RT

Receptionist (The Market / Above & Beyond)

  • To be responsible for all telephone calls relating to reservations and inquires
  • To reconfirm all the reservations at least one day before the table reserved date
  • To greet and escort the guests to the fully set-up table and assist in seating the guests in a professional manner.
 

Job Reference #: JOBFB-GRNW & JOBFB-ABW & JOBFB-TMW
Green / Above & Beyond / The Market - Waiter/ Waitress
  • At least 1 year of experience in food and beverage operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Higher Diploma in related discipline
  • Excellent presentation, counseling and presentation skills
  • Fluent spoken Engilsh, Cantonese and preferably Putonghua
 

Job Reference #: JOBFB-WKCI
Western Kitchen - Commis I (Cold Kitchen / Sushi)
  • At least 1-3 year of experience in Food and Beverge Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese and preferably English


Job Reference #: JOBFB-DC
Demi Chef (Butchery)
  • At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese and preferably English


Job Reference #: JOBFB-STWS
Stewarding Supervisor

  • At least 3 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese


Job Reference #: JOBFB-HCA
Health Club Attendant
 
  • At least 2 years of experience in Health Club Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Holder of Pool Lifeguard Award and fist-aider certificates
 

Job Reference #: JOBFB-BTR
Green - Bartender
  • At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level
  • Higher Diploma in related discipline


Job Reference #: JOBSM-FBMM
F&B Marketing Manager
 
  • Excellent command in English and Cantonese
  • Experience in stand-alone hotel or restaurant background is preferred
  • Supervise the functioning of all Food and Beverage Department’s Marketing activities, promotions, sales and costs
  • Coordinates all Food and Beverage promotions and activities with Food and Beverage teams and Sales & Marketing teams
  • Establishes general Food and Beverage restaurants and Events Catering marketing strategy, yearly Food and Beverage marketing plan and budget
  • Maintains a proper customer database
  • Oversees the table management system and proposes recommendations to maximize yield, pricing and revenue


Job Reference #: JOBFA-TIO
Senior / Technology & Innovation Officer
  • At least 3 years of experience of relevant experience or an equivalent combination of education and work-related experience
  • Must have knowledge of hotel systems such as Micros-Fidelio Property Management System, Infrasys Point-of-Sale and other similar technologies in the hotel environment
  • Excellent knowledge of computer and systems and other related technologies