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A Hotel Unlike Any Other


We strongly believe so. We are the spirit of Hong Kong. The city is our home; the people our investors. Hotel ICON is a Kowloon hotel that was founded by the School of Hotel & Tourism Management at Hong Kong PolyU to serve tourism, benefit the community and showcase the best of our great city. This is why we consider ourselves ambassadors of Hong Kong and why we embrace its rich culture. Uniquely among hotels, Hotel ICON was born to develop and innovate within the hospitality industry; it’s a responsibility we accept with energy and pride.

Celebrating Individuality

 
At our hotel in Kowloon, Hong Kong, we celebrate individuality because that is what defines us. We set out to be unique and stand out from the crowd. We created a hotel that embodies the best of Hong Kong - our super-modern, neon city. We ensure that all of our team reflect our philosophy. They are confident, responsive and will deliver exactly what you want with style and energy. Furthermore, whilst our eye is always looking to the future, our senses are deeply rooted in the best traditions of Asian hospitality. We believe in balance - and keeping things simple to make life a little less complicated.
 
We are all about haute style and architectural cool. The creative buzz of Hong Kong has inspired our every detail from design and art to food. We are, in turn, both sophisticated yet informal, observant but always respectful. We are cultural, spiritual and philosophical and we believe that Hotel ICON is the place where the seasoned traveller can slip into something more comfortable.

INTERN PROGRAMME
 
A unique teaching and research hotel offering a fully-integrated teaching and learning education approach, this Kowloon hotel has been developed to provide a "real-world" hotel environment.
 
Hotel ICON trains small groups of elite students to become future hospitality leaders, providing the industry with a platform for excellence and innovation. Start your future in the hospitality industry in the hotel of tomorrow.
 
  
 
 

The Food & Wine Academy

 
The Food and Wine Academy is an initiative between the SHTM and Hotel ICON, created to promote learning through educational and practical workshops.
Whether you are a complete beginner or a professional, the Academy can help you further your knowledge and skills and enhance your interest in worldwide cuisine and wine.
 
The SHTM and Hotel ICON have jointly developed a series of courses to help food and wine enthusiasts to explore basic to advanced levels of food and wine. Through gradually building a comprehensive portfolio, these hands on workshops will enhance your learning and enjoyment of foods and wines in a practical, applied, modern environment.

RESEARCH EXCELLENT
 
With the establishment of Hotel ICON, the School of Hotel and Tourism Management’s leadership role in hospitality research is further enhanced. Research projects with different foci have already been implemented in the hotel. Click HERE for more details.

 

JOB OPENINGS

 
Hotel ICON is committed to creating an inclusive work environment with a diverse workforce. We welcome applications from all qualified candidates. All suitable qualified individuals will be considered for employment without discrimination of race, gender, sexual preference, pregnancy (Parental status), marital status, political belief, trade union membership (activity), religion, age, national origin or impairment.

The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).

Job Reference #: JOBFB-DoFB
Director of Food & Beverage
  • At least 10 years of experience in F&B operations in an establishment with service standard pitched at deluxe level, preferably with pre & post hotel/restaurant opening experience
  • University graduate in related discipline preferred
  • Excellent presentation, counseling and negotiation skills
  • Fluent spoken English
 

Job Reference #: JOBSM-DME
Digital Marketing Executive
  • Minimum 2 years working experience in digital marketing and communications, preferably in hospitality industry or travel technology field
  • Candidates without hospitality work experience but have demonstrated ability will also be considered
  • Good understanding of e-commerce, digital marketing, web analytics and customer segmentation
  • Essential MS office, Photoshop and illustrator
  • Basic HTML, CSS and Javascript
  • Proven knowledge of search marketing tool, e.g. Google Analytics, Google Tag Manager, Google Search Console
  • Proven knowledge of digital advertising platforms, e.g. Google Adwords, Facebook Ads Manager, and Linkedin Campaign Manager


Job Reference #: JOBRM-SO
Security Officer (3-Year Contract)
  • Ability to speak & write fluent English & Chinese
  • Preferable with 1 year experience in disciplinary force, security industry or hospitality industry
  • Must be/qualified to be a Security Personnel Permit holder
  • First Aider
  • Fire Ambassador


Job Reference #: JOBFB-SD
Steward (3-Year Contract)
  • At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese
 

Job Reference #: JOBRM-RA
Room Attendant (Part-time / Full-time)
  • Form 3 or equivalent education is preferable
  • At least 1 year room attendant working experience in hotel or apartment
  • Housekeeping Certificate from Vocational Training Institutes is preferable
  • Able to speak, read and write Cantonese. Basic English is preferable


Job Reference #: JOBRM-GRO/GRA
Guest Relations & Club Floor Officer/Agent
  • Experience in hotel Front Desk, Guest Relations or Club Floor operation in an upscale, deluxe hotel is preferred but not essential
  • Certificate in hotel management or related disciplines preferred
  • Excellent command in English, Cantonese, Putonghua and any other language would be an asset
  • Less experience will be considered as Guest Relations & Club Floor Agent
 

Job Reference #: JOBRM-GSO/GSA
Guest Services Officer/Agent
  • Experience in hotel Front Desk operation in an upscale, deluxe hotel is preferred but not essential
  • Certificate in hotel management or related disciplines preferred
  • Excellent command in English, Cantonese, Putonghua and any other language would be an asset
  • Less experience will be considered as Guest Services Agent


Job Reference #: JOBRM-CSCO/A
Call Services Centre Officer/Agent
  • Certificate in hospitality / hotel study or related discipline
  • Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
  • Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
  • Less experience will be considered as Call Services Centre Agent


Job Reference #: JOBENG-DT
Duty Technician
  • To take shift duty in operating and maintaining the engineering plant and equipment in the hotel
  • To carry out maintenance and repair work as required
  • To carry out other engineering duties as instructed by superiors in Engineering Department


Job Reference #: JOBFA-AO
Accounting Officer / Assistant Accountant - Costing
  • Self-motivated, well-organized and conscientious
  • Able to cope with changing and challenging situations, good at prioritizing
  • Excellent communication, interpersonal and good problem solving skills

 


Job Reference #: JOBFA-AO
Accounting Officer / Assistant Accountant
  • Self-motivated, well-organized and conscientious 
  • Able to cope with changing and challenging situations, good at prioritizing
  • Excellent communication, interpersonal and good problem solving skills
 
Job Reference #: JOBHC-AHCM
Assistant / Human Capital Manager
  • At least 4 years of experience in human capital discipline and 1 years of which is in management position with 4-5 star hotels or hospitality sector, preferably with pre and post opening experience
  • University graduate in related discipline
  • Well-versed with rules and regulations relating to the labour legislation
  • Excellent presentation, counseling and negotiation skills
  • Fluent spoken English and preferably Putonghua


Job Reference #: JOBRM-DoFO
Director of Front Office / Front Office Manager
  • At least 5 years of experience as Assistant Department Head position in a deluxe upscale hotel, preferably with pre and post opening experience
  • Certificate in Hotel Management or equivalent disciplines
  • Excellent presentation skill
  • Knowledge of OPERA system and others computer software
  • Fluent in oral and written English. Fluent in oral Cantonese and preferably Putonghua
 


Job Reference #: JOBSM-DOS
Director of Strategy
  • Marketing, Finance, or Hospitality Management degree preferred
  • Previous Experience in leading Cluster or consolidated RM Operations.
  • Senior Revenue Managers with Finance training.
  • Previous experience in multi-property revenue management mandatory.
  • Previous experience in regional sales and marketing with RM background beneficial.
  • Previous responsibilities for revenue management required.
  • Active participation in deployment and development of revenue strategy initiatives.
  • Coach and educate revenue management, ecommerce and business development team on demand generation and business development.
  • Develop and lead the sharing of best practices, provide support for key revenue meetings and offer strategic insight to the Executive Committee.


Job Reference #: JOBSM-SSM
Senior Sales Manager
  • Bachelor’s degree in Sales, Marketing or related field.  
  • 5 years of relevant experience or an equivalent combination of education and work-related experience.
  • Passion and eagerness to aim high at service qualities.
  • Willing to work under pressure
  • Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, suppliers, competitors and other members of the local community.

 


Job Reference #: JOBFB-RT

Receptionist (Above & Beyond)

  • To be responsible for all telephone calls relating to reservations and inquires
  • To reconfirm all the reservations at least one day before the table reserved date
  • To greet and escort the guests to the fully set-up table and assist in seating the guests in a professional manner.
 

Job Reference #: JOBFB-GRNW & JOBFB-ABW & JOBFB-TMW
Green / Above & Beyond / The Market - Senior Waiter/ Waitress
  • At least 1 year of experience in food and beverage operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Higher Diploma in related discipline
  • Excellent presentation, counseling and presentation skills
  • Fluent spoken Engilsh, Cantonese and preferably Putonghua
 

Job Reference #: JOBFB-WKCI
Western Kitchen - Commis I (Cold Kitchen / Sushi)
  • At least 1-3 year of experience in Food and Beverge Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese and preferably English


 

Job Reference #: JOBFB-STWS
Stewarding Supervisor

  • At least 3 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Fluent spoken Cantonese


Job Reference #: JOBFB-HCA
Health Club Attendant
  • At least 2 years of experience in Health Club Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Holder of Pool Lifeguard Award and fist-aider certificates
 

Job Reference #: JOBFB-BTR
Green - Bartender
  • At least 1 year of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level
  • Higher Diploma in related discipline


Job Reference #: JOBRM-BA
Bell Attendant

  • Neat and well-groomed appearance with positive attitude
  • Abilities to interact and displays initiative
  • Good communication and can work under pressure.


Job Reference #: JOBFB-ACS
Assistant Chief Steward
  • At least 5 years of experience in Food and Beverage Operations
  • Assisting Chief Steward in controlling flow and supply of operating equipment among the F&B outlets. 
  • Assisting Chief Steward in to ensure accurate tabulation of all losses, breakage and proposes the purchase of operating equipment.
 

Job Reference #:JOBFB-BQSTL
Team Leader (Banquet Services)
  • At least 4 years of experience in Food and Beverage Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience
  • Higher Diploma in related discipline
  • Excellent presentation, counseling and presentation skills
  • Fluent spoken English, Cantonese and preferably Putonghua
 

Job Reference #: JOBFA-IAO
Income & Assurance Officer
  • At least 1 year relevant experience in similar position
  • Self-motivated, well-organized and conscientious
  • Excellent communication, interpersonal and good problem solving skills