How Hotel ICON is tackling the Coronavirus (COVID-19) concerns
By Richard Hatter
Note: This blog was first published on 18 Feburary 2020 on https://hotelsm.ag/2HylgZX, where Richard has been invited to contribute a monthly blog.
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A scanner in the hotel lobby; all staff on duty are required to wear surgical masks.
Health and wellbeing of guests and staff are the top priority of Hotel ICON. Embracing our service culture with a deep sense of care and commitment for the individuality of guests, extra measures have been implemented at our hotel to ensure the health and safety of all individuals.
Thermal scanner at hotel entrance: In view of the coronavirus outbreak, since January 31, all staff members and newly arrived guests are requested to measure their body temperature upon check-in via a thermal scanner placed near the entrance. The thermo-vision researcher camera is an accurate and intelligent infrared vision system used worldwide in a variety of industries – enabling the detection of real-time subtle temperature variations. This is an ideal choice for our hotel to ensure accurate non-contact temperature measurements get carried out smoothly and effectively. The device is set to activate a warning lamp to alert our concierge staff during unmanned periods, as an extra precautionary step.
New standards on hygienic practices: New hygienic practices have been introduced and some reinforced to protect guests and employees from a possible virus infection, including but not limited to the following:
Safeguarding the dining experience: For our three F&B outlets, different measures have been implemented to ensure food hygiene and safety:
As the health and wellbeing of everyone at our hotel takes center stage at Hotel ICON, our team is well-prepared and dedicated to uphold the cleanliness of our hotel. We look forward to welcoming guests to the hotel and vibrant Hong Kong in the near future.
All guests are required to undergo a thermal scan before checking in.