Job Reference #:
JOBMKT-CCO
Call Services Centre Officer
Job Scope :
To be the main communication point of the hotel by providing and coordinating a rapid response to all guest requests and inquires as well as assigning work orders to appropriate associates. To identify and anticipate guest needs by providing efficient and courteous services in operating the Call Services Centre to ensure complete guest satisfaction.
Essential requirements:
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Certificate in hospitality / hotel study or related discipline
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Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc.
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Excellent command in English, Cantonese, Putonghua and any other languages would be an asset.
Benefits include:
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5-day work week
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Discretionary Performance Bonus
-
Group Medical & Hospitalization Benefits
-
Life Insurance Coverage
-
Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-CSM
Corporate Sales Manager
Job Scope:
To manage sales activities and events in-line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
Essential requirements:
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Bachelor’s degree in Sales, Marketing or related field.
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2 years of relevant experience or an equivalent combination of education and work-related experience.
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Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
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Problem solving and organizational abilities.
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Proficient in the use of Microsoft Office
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Fluent spoken English, Cantonese and preferably Putonghua with good writing skills
Benefits Include:
-
5-day work week
-
Discretionary Performance Bonus
-
Group Medical & Hospitalization Benefits
-
Life Insurance Coverage
-
Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-DOS
Director of Sales
Job Scope:
Manages all sales activities and events including direct sales, sales solicitation, sales administration, catering and management of the sale team.
Essential requirements:
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Bachelor’s degree in Sales, Marketing or related field.
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4 years of relevant experience or an equivalent combination of education and work-related experience.
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Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
-
Problem solving and organizational abilities.
-
Proficient in the use of Microsoft Office
-
Fluent spoken English, Cantonese and preferably Putonghua with good writing skills
Benefits Include:
-
5-day work week
-
Discretionary Performance Bonus
-
Group Medical & Hospitalization Benefits
-
Life Insurance Coverage
-
Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-GRO
Guest Relations and Club Floor Officer
Job Scope:
To greet, check-in and check-out of all VIP, Club Floor or Repeated guests in a courteous and efficient manner in accordance to the established policies and procedures. Maximize guest satisfaction through personal recognition that ensure that they receive prompt, efficient and friendly service at the Hotel Lobby and Club Floor.
Essential requirements:
- Experience in hotel Front Desk, Guest Relations or Club Floor operation in an upscale, deluxe hotel is preferred but not essential.
- Certificate in hotel management or related disciplines preferred.
- Excellent command in English, Cantonese, Putonghua and any other language would be an asset.
- Less experience will be considered as Guest Relations and Club Floor Agent.
Benefits Include:
- 5-day work week
- Discretionary Performance Bonus
- Group Medical & Hospitalization Benefits
- Life Insurance Coverage
- Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-HCLA
Health Club Attendant
Job Scope:
To oversee the daily operations in the fitness center and pool area, ensure the safety of fitness center users and swimmers in pool area. To provide food and beverage services upon request, keep service quality consistency high, ensur e the health club area is cleaned and well maintained according to the required standards; be responsible for controlling, co-coordinating and participating in all activities related to the Health Club’s operation or as assigned by the Food and Beverage Man a ger /Assistant Manager -Banquet Services; p ersonally develop relationships with guests. Provide courteous, professional efficient and flexible service at all times.
Essential requirements:
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At least 2 years of experience in Health Club Operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
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Holder of Bronze Medal of life saving and fist-aider certificates.
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Good at swimming and physically fit.
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Excellent presentation, counseling and presentation skills.
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Fluent spoken English, Cantonese and preferably Putonghua.
Benefits Include:
-
5-day work week
-
Discretionary Performance Bonus
-
Group Medical & Hospitalization Benefits
-
Life Insurance Coverage
-
Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-MGR
Restaurant Manager - The Market
Essential requirements:
•Diploma or university graduate of Hotel Management
•Minimum 5 years managerial level experience or 8 years assistant managerial experience is a must
•Similar work experience at 4-5 stars properties or reputable restaurant
•Computer skills (Excel, Word and PowerPoint)
•Financial knowledge with cost control apply
Benefits include:
• 5-day work week
• Discretionary Performance Bonus
• Group Medical & Hospitalization Benefits
• Life Insurance Coverage
• Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-SO
Security Officer (1 Year Contract)
Job Scope:
The Security Officer will perform his duties in accordance with the operation instructions appropriate to the duties assigned to each respective post. His duties are to preserve and maintain the highest level of security and safety for the guests, staff and assets, achieving the objective of a secure and safe environment.
Essential requirements:
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Form 5 or above
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Ability to speak & write fluent English & Chinese
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Preferable with 1 year experience in disciplinary force, security industry or hospitality industry
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Must be/qualified to be a Security Personnel Permit holder.
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First Aider
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Fire Ambassador
Benefits Include:
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-SS
Security Supervisor
Job Scope:
The Security Supervisor will support the Assistant Manager in his daily duties. He has to ensure the team is performing and carrying out asset protection and loss control duties to the best of their ability, effectively as laid down in these instructions.
Essential requirements:
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Form 5 or above
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Ability to speak English, Mandarin & write fluent English & Chinese
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Minimum 3 years of experience in disciplinary force or Hotel security industry in which 1 year at supervisory level.
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Must be/qualified to be a Security Personnel Permit holder.
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Qualified First Aider.
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Qualified Fire Ambassador
Benefits Include:
-
5-day work week
-
Discretionary Performance Bonus
-
Group Medical & Hospitalization Benefits
-
Life Insurance Coverage
-
Food & Beverage Dining Privilege
Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.
Job Reference #:
JOBMKT-WR
Waiter/Waitress
Job scope:
To assist in developing and reviewing the restaurant concepts with the food and beverage manager; continuously improve food and beverage sales, keep service quality consistency high, ensur e the restaurant is cleaned and well maintained according to the required standards; be responsible for controlling, co-coordinating and participating in all activities related to the all-day-dining restaurant’s operation or as assigned by the food and beverage man a ger /assistant restaurant manager ; p ersonally develop relationships with guests. Provide courteous, professional efficient and flexible service at all times.
Essential requirements:
-
At least 1 year of experience in food and beverage operations in an establishment with service standard pitched at deluxe level, preferably with pre and post opening experience.
-
Higher diploma in related discipline.
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Excellent presentation, counseling and presentation skills.
-
Fluent spoken english, cantonese and preferably putonghua.
Benefits include:
-
5-day work week
-
Discretionary performance bonus
-
Group medical & hospitalization benefits
-
Life insurance coverage
-
Food & beverage dining privilege
Hotel icon is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
Successful candidates will hear from us within four weeks.