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The Hong Kong Hotel Concierge and Lifestyle Management Forum 2016

INNOVATIONS

Don't miss your chance to participate in the second Concierge and Lifestyle Management Forum, networking event that reunites leaders and influencers across the hospitality industry.

 

Jointly organized by Hotel ICON, Institute of Hospitality, PolyU School of Hotel & Tourism Management and Pacific Asia Travel Association, the forum takes place to address the changing environment and requirements for the concierge in managing the lifestyle of guests abroad. It also seeks to look ahead of current developments in technology, lifestyle and services, and discuss how the digital and social landscape changes the user experience and the work of today’s hospitality industry.

 

You will be hearing from:

  • American Express
  • Quintessentially Lifestyle 
  • Turbo Jet
  • The Luxe Manor
  • Galaxy Macau
  • Ocean Park
  • What3words
  • Global Hospitality Solution (GHS)
  • Radica
  • The Loop Hong Kong
  • Tink Labs
  • LUXE City Guides

 

Agenda

 Date:  Wednesday, 7 December 2016
 09:00 - 09:30     Registration with Welcome Break/ Coffee Tea
 09:30 - 10:00 Opening Ceremony
 10:00 - 10:30 Speaker: Top Trends and Influencers in Lifestyles and Hospitality
 10:30 - 11:15 Panel Discussion: A New Generation of Concierge and Lifestyle Management
 11:15 - 11:45 Refreshment and Networking Break
 11:45 - 12:30 Panel Discussion: Best practice in Lifestyle: How can Concierge Services add value?
 12:30 - 14:00 Lunch buffet
 14:00 14:30 Speaker: How Information Accessibility and Digital Technology Impact Hospitality 
 Industries
 14:30 - 15:15 Panel Discussion: Will Technology Replace Concierge in Future?
 15:15 - 15:45 Refreshment and Networking Break
 15:45 - 16:15 Speaker: Going into the Future
 16:15 - 17:00 Panel Discussion: The Way into the Future: How will the Business Change?
 17:00 Closing Remarks

 


 

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